However, these can also quickly become unwieldy with big, long descriptions. Using category labels like ‘ How do I…’ or ‘ I need to…’ can improve discoverability. This is a time-consuming and labor-intensive process.Īs a result, many companies have opted instead for a task-based approach to intranet navigation. What’s more, if there’s an internal restructuring, then the intranet also has to be reconfigured. One disadvantage of this approach is that the section headings are often too broad and indistinguishable. Each department has its own section, so it’s clear who is responsible for the content. This certainly makes ongoing management and maintenance easier.
Some businesses organize the intranet’s content by team or department. And your intranet will be a wasted opportunity if employees cannot easily and quickly find the information and tools they need. It dictates how users find data within the site. Site navigation is fundamental to a successful intranet. We start this chapter by looking at best practice trends in IA. IA is all about improving the findability and discoverability of the intranet’s content to enhance users’ overall experience. Intranet information architecture (IA) is critical to success. All the best intranets make sure this information is organized logically, so it is easily accessible. Your intranet will contain a vast amount of company information. Here we provide an overview of the main issues. You will find lots more tips and advice on intranet design within our blog. And so, there is a ton of best practice evidence that this guide draws on. Intranets have now been around since the 1990s. We discuss the latest best practice trends to guide the design of your intranet. In this chapter, we take a look at best practice intranet design. We cover best practice considerations, and what you should keep in mind. It’s time to refine the design of your new intranet. From homepages through to directories, there are plenty of ideas to get you started. Looking for some intranet design inspiration? Check out our best practices and example intranet pages below.
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